Shipping Policy

Last updated: 6 August 2026

This Shipping Policy explains how SOLVEMyHealth processes and delivers orders placed through our website.

1. Order Processing

Orders are processed after payment is successfully confirmed. We generally dispatch in-stock orders within 1–2 business days. Orders placed on Sundays or public holidays are processed on the next business day.

2. Delivery Time

Estimated delivery timelines are shown at checkout and may vary by delivery address, courier availability, weather, public holidays, and other circumstances outside our control. Most deliveries are completed within 3–7 business days after dispatch. Deliveries to remote locations may take longer.

3. Shipping Charges

Any applicable delivery charge is clearly shown before you place your order. Shipping offers, including free-shipping promotions, apply only where stated and may be changed or withdrawn at any time.

4. Tracking Your Order

When your order is dispatched, we will share tracking details through the contact information provided at checkout, where tracking is supported by the delivery partner.

5. Delivery Address

Please provide a complete and accurate delivery address, postal code, and phone number. SOLVEMyHealth is not responsible for delays or failed deliveries caused by incorrect, incomplete, or unreachable address details. If an order has not yet been dispatched, contact us promptly to request an address correction.

6. Delivery Attempts and Undeliverable Orders

Our delivery partners may make more than one delivery attempt. If an order is returned because it could not be delivered, we will contact you using the details provided at checkout. Additional shipping charges may apply before a returned order can be sent again.

7. Damaged, Missing, or Incorrect Items

Please inspect your package when it arrives. If an item is damaged, missing, or incorrect, contact us as soon as possible with your order number and clear photographs of the package and item. We will review the issue in line with our Cancellation & Refund Policy.

8. Contact Us

For delivery assistance, please contact SOLVEMyHealth at contact@solvemyhealth.com or call +91 79944 25552.